Building Good Relationships
Proactive Property Management
We take care of our tenants so they can take care of their businesses. With 173 properties totaling over 12 million square feet of leasable space across BC and Alberta, we are one of Western Canada’s largest property managers. With decades of in-house property management experience, our dedicated and qualified team provides proactive and responsive service to our diverse portfolio of clients.
12 million square feet of leasable properties.
475 lease clients across Western Canada.
173 buildings in multiple asset classes under our care.
Relationships are our most valuable asset. Since the beginning, our steadfast commitment to
quality and customer satisfaction has ensured positive outcomes for our clients.
Our philosophy of providing proactive asset management centres around individualized attention for each of our valued clients. We are dedicated to building lasting relationships through the provision of high integrity service and support. As one of Western Canada’s largest industrial property managers, we’re equipped to accommodate clients with diverse facility requirements, helping them adapt proportionally as their business develops.
We strive to provide exceptional customer service to support our tenants and owners, so much so that we have a dedicated online portal where you can access your manuals, warranty coverage, and submit a service request ticket. We’re only a click away.
Industrial Warranty Details
Every Beedie strata unit/condo bay and build-to-suit facility is covered with a one-year comprehensive material and workmanship warranty administered by our Service Plus team.
During the initial walkthrough of your building, a Service Plus representative will outline the one-year warranty components covered from base-building design to a completed tenant improvement (if applicable).
Of course, should you have any questions regarding any of these warranties or any components with your new Beedie building, our Service Plus team is just a call or email away.
Feel free to contact our Service Plus team at 1-855-4BEEDIE or via our Service Plus Portal. We’d love to hear from you!
Where are the drawings for my industrial unit / build-to-suit facility?
When we turned over your keys, you should have received a flash drive containing all of the drawings, maintenance manuals, and original trade contact list for your unit/facility/building. In some cases with a build-to-suit facility, we might have provided you with hard copy manuals in a binder. Didn’t receive a flash drive or a binder, or you can’t find them? Let us know, and we can replace them.
How do I winterize my exterior hose bibs?
We recommend that exterior hose bibs be shut off just before freezing overnight temperatures arrive (typically in the fall season). To properly winterize the exterior hose bib, you need to:
- Find the interior shut-off valve, and turn it to the off position;
- Remove any garden hose and/or attachments from the bib; and
- Turn on the outside valve to ensure no water remains in the line.
Why is my dock leveler not working correctly?
You may need to have your dock levelers adjusted after using them for some time. Please contact your dock leveler contractor directly for service, as they are trained and authorized to maintain, repair, adjust and inspect the dock leveler. Having your dock leveler properly maintained means:
- Reduced costly unscheduled downtime;
- Reduced maintenance costs;
- Increased loading dock productivity; and
- Personal safety of the operator(s) and any load.
Who has the keys for the mechanical/electrical rooms?
For industrial units, the keys for the mechanical/electrical rooms will be most likely with your Property Manager. Please contact them directly for these keys. With a build-to-suit facility, the keys will most likely with a designated staff person within the building.
How do I get my mailbox keys?
When we turned your keys over, you should have received an email with instructions for picking up your mailbox keys from the local Canada Post office. Please note that identification is required to pick up your mailbox keys to confirm that you are the owner of the industrial unit/building.
Where is the main water shut off?
The main water shut off (which will turn off all the water to your industrial bay or build-to-suit facility), is in the mechanical room.